Blogger exposes security flaws on TSA site

Since 9-11, we've spent billions upgrading security. Here is a sad report about how the TSA (Transportation Security Agency) put up a NOT very secure site with some of the money earmarked for making the nation more secure.

Even worse, it seems it wasn't the TSA didn't even discover the problem themselves. The problem was brought to light by a blogger!

Here is some commentary from the government report that examines this problem:

In October 2006, the Transportation Security Administration launched a website to help travelers whose names were erroneously listed on airline watch lists. This redress website had multiple security vulnerabilities: it was not hosted on a government domain; its homepage was not encrypted; one of its data submission pages was not encrypted; and its encrypted pages were not properly certified. These deficiencies exposed thousands of American travelers to potential identity theft.

After an internet blogger identified these security vulnerabilities in February 2007, the website was taken offline and replaced by a website hosted on a Department of Homeland Security domain.

At the request of Chairman Henry Waxman, Committee staff have been investigating how TSA could have launched a website that violated basic operating standards of web security and failed to protect travelers’ sensitive personal information. As this report describes, these security breaches can be traced to TSA’s poor acquisition practices, conflicts of interest, and inadequate oversight.

The report reveals that the contract for the website was awarded without taking competitive bids to a company by a TSA employee, who was a former employee of the company designing the site. Even worse, it took months for the security flaws to be noticed and when they were, it was a blogger that brought them to everyone's attention!

The "hat tip" on this one belongs to a Chris Soghoian, who is a Ph.D. student at the University of Indiana’s School of Informatics. He used to write on the blog, "Slight Paranoia."

The first time Chris was considered "notorious" was when he put a fake boarding pass generator on the Internet. This attracted a lot of attention in the press, as well as that of the FBI.

Chris recently moved his blog to a CNet address, which can be seen, here.

Chris recently blogged about this report and added a comment about the lack of spell check being used on the TSA site, "Furthermore, the site was filled with typos and other errors, causing some to wonder whether TSA's site had been taken over by phishers."

The official government conclusion is:

There were multiple factors that contributed to security vulnerabilities in the TSA traveler redress website. They included poor procurement practices, conflicts of interest, and weak oversight. The result of these shortcomings was that an insecure website collected sensitive personal information from American travelers for months without detection by TSA.

This led me to wonder if the TSA employees involved still have their jobs?

Much to my chagrin, I found my answer on the Committee on Government Oversight and Reforms press release on this matter:

Neither Desyne nor the Technical Lead on the traveler redress website has been sanctioned by TSA for their roles in the deployment of an insecure website. TSA continues to pay Desyne to host and maintain two major web-based information systems: TSA’s claims management system and a governmentwide traveler redress program. TSA has taken no steps to discipline the Technical Lead, who still holds a senior program management position at TSA.

Full government report (PDF version, here.

TSA loses 100,000 employee records and discloses the matter, immediately

For the first time, I can remember a data-breach is being reported the day after it was discovered by an agency entrusted to protect and serve the public at large. Here is part of the press release from the Transportation Security Agency (TSA):

Yesterday the Transportation Security Administration (TSA) became aware of a potential data security incident involving approximately 100,000 archived employment records of individuals employed by the agency from January 2002 until August 2005. An external hard drive containing personnel data (including name, social security number, date of birth, payroll information, bank account and routing information) was discovered missing from a controlled area at the TSA Headquarters Office of Human Capital. It is unclear at this stage whether the device is still within headquarters or was stolen. TSA immediately reported the incident to senior DHS and law enforcement officials and launched an investigation.

Of note, the information compromised here is everything an identity thief would need to completely assume another person's identity, sometimes referred to in carder forums as a "full."

Carder forums (chatrooms) are where a lot of stolen personal and financial information is sold, right over the Internet.

Their press release on this unfortunate matter states they have extensive data protection protocols, which I would hope include the fact that the data (stored on a portable device) was encrypted.

I'm sure some are going to try to bash TSA for this incident, however I am going to take a different stance, which is they appear to be handling the matter a lot more responsibly than many organizations that have breached, recently. In my humble opinion, the TSA is taking this seriously and handling this matter the best way possible. Data breaches embarrass a lot of organizations -- too many of them would rather avoid the negative publicity -- instead of doing the right thing to protect their (in this case OUR) most valuable asset, people.

I'm not thrilled with this data breach -- or that information continues to be left where it shouldn't be -- but disclosure (being more honest) goes a long way towards fixing the overall problem.

Recently, a TSA employee caught a culprit with 43 different driver's licenses and a lot of bogus payment devices. We need to remember that the people compromised by this, protect all of us!

I really liked their statement about what they intend to do about it - if wrongdoing is discovered:

TSA has extensive data protections protocols and training in place for its employees regarding data privacy. TSA has zero tolerance for employees not following policies on data protection and will take swift disciplinary action, including dismissal, against individuals found to be in violation of our procedures.

I'm not able to comment on TSA's data privacy procedures (never seen them), but one person with access, who violates any data privacy procedure can do a lot of damage.

If anyone knows something about this data-breach, information can be submitted to the FBI (investigating agency), here.

Data breaches have happened at a lot of places. If you are interested in reading more about them and where they occurred, the Privacy Rights Clearinghouse maintains a chronology, here.

A lot of data breaches occur when information is stored on portable (easily stolen) devices. Some claim that even if encryption is present on the device, the wrong person can still (sometimes) access the information.

The full press release can be read, here. They also link to the new government site on identity theft (worth a read if you haven't seen it yet), here.