Dooley allegedly stole merchandise and refunded it in nine states (he gets around), using his IRS identification to intimidate (my best guess) Home Depot employees.
Many retailers allow returns without a receipt if identification is presented. The practice of maintaining this information in data bases, which might be hacked has been a concern with privacy advocates, recently.
I examined this issue in a recent post on what some retailers are doing to protect themselves without data mining information (SIRAS technology), here.
Refund fraud is estimated to cost retailers $16 billion a year based on a study conducted by Dr. Richard Hollinger at the University of Florida.
In many instances, Dooley received gift cards, which retail crooks often turn into cash, using a variety of methods.
Reuters story on this matter, here.
Their article suggests that Dooley would pick up the merchandise and head directly to the return counter. This is a common way retail criminals perform a fraudulent refund.
This isn't the first time in recent history a civil service type was involved in this activity. A little over a year ago, I did a post on a former Bush advisor doing fraudulent refunds:
Former Bush Advisor Arrested on Shoplifting Allegations
And civil servants aren't the only public figures that have been caught shoplifting.