Fraudulent Gift Cheque Update from American Express

Since September, I've been writing about counterfeit American Express Gift Cheques showing up in a variety of Internet fraud schemes.

Readers have reported receiving these items primarily as a result of work-at-home scams, but they can show up in a variety of Internet fraud come-ons. They might also show up in secret shopper, romance, lottery and auction scams.

The fraudsters want you to cash these counterfeit gift cheques and send (normally wire) the money back to them. When they are discovered to be fraudulent - you end up taking the "rap" and they disappear in an "electronic mist."

Several readers reported being asked to wire the money to Nigeria and the United Kingdom. I recently wrote a post based on large amounts of counterfeit financial instruments being found at airports in the United Kingdom (allegedly from Nigeria), here.

Most of the counterfeit gift cheques, seen thus far, have been in the $500.00, or $1000.00 denominations. Note American Express doesn't issue gift cheques for more than $100.00.

American Express states in their bulletin that gift cheques are safe when verified prior to negotiating them. Anyone can call them and verify an item at 1-800-525-7641.

Unfortunately, a lot of people don't verify these items. Many people have also deposited them, initially received credit, and then had their accounts garnished when the items returned.

I've also had a couple of people write me and say they were arrested for trying to cash them. Presenting counterfeit financial instruments is considered a crime in most places. It will be up to the person arrested to prove they were a victim of a scam and not involved, intentionally.

American Express gift cheque bulletin, here.

Listed below are the posts, I've written since September, along with some scary comments from readers:

Counterfeit American Express Gift Cheques

Counterfeit American Express Gift Cheques (Update)

American Express Gift Cheques Being Circulated in Internet Scams

American Express gift cheques aren't the only items that have been counterfeited and passed via Internet scams. In the past we've seen a lot of Postal Money Orders and Travelers Express (MoneyGram) money orders being counterfeited, also.

American Express Gift Cheques Being Circulated in Internet Scams

A couple of weeks ago, I updated an earlier post about counterfeit American Express Gift Cheques and asked my readers to help me discover exactly how these items were surfacing.

Prior to this, I knew they were showing up over a wide geographical area, but no one was "sharing" how they happened to get them.

One reader wrote in and said:

"I was almost duped into this. I responded to an ad on indeed.com. I was told that this person was an artist that needed a way of getting his money from clients in the US. This person was going to give me 10% of every artwork he sold. I bought in to this hook, line and sinker. However, when the payment came it was from Nigeria that made me suspicious. I checked online and verified these with American Express they asked me for all the information I had on the person I received these cheques from and had me write a series of numbers and letters on the back of the cheques and send them back to them. Thanks to your website I was able to prevent this from happening to me."

Several other readers wrote in and reported getting them as a result of being hired to process payments a.k.a. (also known as) a "job scam," or as an "overpayment scam" for something they were selling online. The goal in an "overpayment scam" is to have the amount "overpaid" wired to a far-away locale.

In every report, the reader had been asked to negotiate the items and wire the majority of it (minus a commission) to either Nigeria, or the United Kingdom. The return addresses (where they were being sent from) were from all over the United States and as stated above, Nigeria.

Interestingly enough, I haven't seen any warnings in the press, or from American Express about this.

The best way for someone to protect themselves is to verify them with American Express by calling their verification number at 1-800-221-7282. American Express claims that if you do this, they will either tell you the item is fraudulent, or reimburse you if they make a mistake.

If you spot any of this activity, I would report it to:

Internet Crime Complaint Center (FBI)

If it involves receiving these through the mail, you can also report it to the Postal Inspectors, here.

Besides counterfeit cashier's checks - which seem to change "affected financial institutions" daily - we have seen (mostly) counterfeit money orders (U.S. and Travelers MoneyGram) being used in Internet misdeeds in the past couple of years.

Here are some previous posts about similar, or the same activity:

Counterfeit American Express Gift Cheques

Counterfeit Cashier's Checks Fuel Internet Crime

Counterfeit Postal Money Orders Showing Up in IScams Again

Postal Money Order Romance Scam

Counterfeit Travelers Express (MoneyGram) Money Orders Showing Up ...

Counterfeit American Express Gift Cheques (Update)

A couple of weeks ago, readers and other sources started reporting counterfeit American Express Gift Cheques. At the time - this was something new - but more and more seem to be showing up over a wide geographical area.

The best way to protect yourself if you receive one of these items is to call the verification number at 1-800-221-7282.

I've even heard that if you verify them and they turn out to be fraudulent - American Express will make good on them. Please note, I can't personally guarantee this, but I was told by an Amercian Express Representative that it was standard procedure.

Here is my previous post on this subject:

Counterfeit American Express Gift Cheques

If you have any specific details on how these are being circulated, please leave a comment, or drop me a line at edwarddickson@sbcglobal.net.

Warning if you don't open (and respond) to snail mail from American Express, they will sell your personal information!

I get snail (mostly junk) mail from credit issuers, daily. Being concerned about identity theft and my personal privacy, I try to shred all of them. But am I doing the right thing? As you will see, some of them probably hope I never do.

Here is what happened to someone, who is a lot more diligent than I am (he actually opens the mail). Christoper Null (ATT/Yahoo Tech blogger) got his most recent privacy notice from American Express, which informed him if he didn't want all of his personal and financial information sold, he needed to opt-out with them.

They gave him two methods to do so, snail mail and a 1-800 number. Chris selected the 1-800 number and here is what happened:

I call (800-297-8378 if you want to try it for yourself). I get a recording welcoming me American Express and notifying me that the call could be recorded... thenabruptly says: "The computer system needed to answer your questions is not available." And it hangs up.

Now I understand computers go down, but that was five days ago, and I'm still getting the recording. Will it ever come back online or is it all a scam? The paranoid side of me believes that there is no computer connected to this 800 number, and that it's designed to trick me into forgetting about the entire matter and being too lazy to fill out the paperwork so I'll remain opted in.

According to several comments on his post, the 1-800 was down for quite awhile.

He later (being the saavy tech guy he is) tried to go to their webstite to opt-out and was only able to opt out from electronic, not snail communication.

Very REVEALING post from Chris, here.

It is pretty scary that credit card companies require us to opt-out, and if we don't, they sell our information to, anyone and everyone. After all, selling information, is highly profitable.

The Personal Finance Blog did a post about how much personal information is worth (retail-value), here.

The post is about a year old, and the prices might vary, depending on who is selling it.

I guess the finance industry has found a way to get around recent privacy concerns, and they do it under the guise of a privacy notice!

It's no wonder there is so much identity theft!

Internet crime victims report counterfeit American Express gift cheques being sent to them!

Scam (too good to be true) lure courtesy of miriyaparino at Flickr.

Counterfeit checks like all the ones recently discovered by an International law enforcement team being sent from Nigeria aren't the only bogus financial instruments being sent all over the world.

In this recent effort against this activity, over 15,000 counterfeit instruments were discovered in a months time.

For the past couple of weeks, I've received a lot of e-mail and blog comments from people receiving counterfeit American Express gift cheques in the mail with instructions to cash them and wire the proceeds (minus a paltry commission) back to the sender (scammer).

The reason for all the e-mails and comments are because of previous posts, I've written about these counterfeit financial instruments.

Other than having their financial world ruined, there are reports of people getting arrested after trying to pass some of these instruments. One victim recently wrote me after discovering she had been scammed -- and told me that when she tried to report her problems to the authorities, they advised her to seek legal advice before proceeding -- or she might be charged with money laundering.

The American Express gift cheques can be verified by calling 1-800-525-7641.

Counterfeit MoneyGram and U.S. Postal money orders are still also being sent to people as payment for goods, or in too good to be true lures that are nothing more than a scam.

A lot of these bogus financial instuments come from work-at-home scams, secret shopper, romance, lottery and auction scams. New varieties of these scams appear from time to time, but the common denominator in any advance fee (419) scam is that it is too good to be true and it makes little, to no sense.

Another common denominator in most of these scams is that they will try to get you to wire money. Here is what I wrote about this in a previous post:

The fraudsters want you to cash these counterfeit gift cheques and send (normally wire) the money back to them. When they are discovered to be fraudulent -- you end up taking the "rap" for the scammer and they disappear in an "electronic mist."

If you've received any of these items in the mail, I've compiled a lot of information on how to identify them and report them to the right people, here.

Another development being seen is that real scammers are getting their hands on these instruments, who have no intention of wiring any money, anywhere. In effect, they are scamming the scammers. This makes it a lot harder to figure out, whether or not, a person is a victim or a scammer. Maybe this is one of the reasons more people are getting arrested?

Of course, if the victim never wired the money, they are probably lining their own pockets (my opinion).

The bottom line is that falling, or getting involved in one of these scams can cause you a lot of financial pain and suffering and you might even get into worse trouble.

Counterfeit American Express Gift Cheques

Counterfeit American Express Gift Cheques might be the latest form of fraudulent financial instrument circulating via the Internet. The items seen thus far are for $500.00 - note the largest denomination issued legitimately is $100.00.

If you receive one of these items - it is recommended you verify it before negotiating it. For the information to do so - link here.

Counterfeit financial instruments being used in Internet scams are nothing new. Here are some previous posts, I've done on this sort of activity:

Counterfeit Cashier's Checks Fuel Internet Crime

Counterfeit Postal Money Orders Showing Up in IScams Again

Postal Money Order Romance Scam

Counterfeit Travelers Express (MoneyGram) Money Orders Showing Up ...

In most Internet scams involving counterfeited financial instruments - a person is duped into negotiating the item and wiring the money back to the sender (scammer). If someone asks you to cash an item and wire them money - take a deep breath - and just say "no thanks."

Will counterfeit Visa Traveler Cheques be the latest bogus financial instrument spread in Internet Scams?

(Photo courtesy of Flickr)

Counterfeit Visa Travelers Cheques -- so far seen in $500.00 denominations -- are starting to appear in different parts of the United States.

In the past few years, counterfeit U.S. Postal Money Orders, MoneyGram Money Orders, and American Express Gift Cheques have all been circulated by Internet fraud activity.

If history repeats itself, we will see counterfeit Visa Travelers Cheques show up outside the United States, also.

These instruments have been passed in a lot of work-at-home (job) scams. They are also passed in secret shopper, romance, lottery and auction scams.

These advance fee (419) type scams all have a common theme. A lure (scam) -- which plays on greed is offered to entice someone into cashing these items -- and wiring the money back to the fraudster behind the scheme.

The lure (scam) is always too good to be true and makes no sense.

Since it is against the law to pass a counterfeit financial instrument, people are sometimes arrested when they present these items. Even if they aren't arrested, they are held liable, when the fraud is discovered.

Unfortunately, banks often give credit to their customers on these items. Tellers have even told their customers the items are legitimate, which doesn't make any difference (for the customer) when they return. Of course, the bank isn't liable for any of this.

These items are also being presented to merchants. Retail criminals use them to purchase items, get the balance in cash, then refund the merchandise. Of course, if they are unable to refund the items, they will probably try to get gift cards or fence the merchandise. There is a lot of stolen merchandise being fenced (pretty easily) on Internet auction sites.

Intelligence indicates these many of these items are being printed overseas, then distributed in bulk, worldwide. Once received in bulk, they are broken down and distributed to the criminals, who then use them in the manners listed above.

Visa recommends that you do the following to verify if one of the Travelers Cheques are real:

Can you see a watermark in the cheque?

Can you see the holographic thread embedded in the cheque?

Is the customer present?

Have the cheques been countersigned in your presence?

Does the original signature match the countersignature?

Has valid identification been presented and the details recorded along with the customer name on the back of the cheques?

If you are suspicious, you can call them at 1-800-227-6811 to verify an item. This can also be done on-line, here.Visa also has a good interactive tool to identify the security features of the Visa Travelers Cheque, here.

Here are some of my previous posts on counterfeit instruments circulating via the Internet:

Counterfeit MoneyGram Money Orders being passed via Internet Scams

Counterfeit Cashier's Checks Fuel Internet Crime

American Express Gift Cheques Being Circulated in Internet Scams

Counterfeit Postal Money Orders Showing Up in IScams Again

Is LifeLock an identity theft protection service people can trust?

Ray Stern, of the New Phoenix Times, published a scary story about an identity theft protection service, called “LifeLock.”

The article suggested that LifeLock was founded on stories that are questionable, and run by a Robert Maynard Jr., who seems to have a few skeletons hiding in his closet.

Not all identity theft services are 100 percent effective, or worth the money they charge (my opinion). Many require their customers to surrender all the same personal information a criminal might use, which will be stored in a database.

Databases are targeted by common thieves, hackers, and even dishonest insiders for their personal and financial information. Even if the information is protected, all it takes is one person with access, or who is tricked into giving up their access to compromise it.

Besides being stolen, information from data bases is bought and sold, frequently. It's a billion dollar business, itself.

Another problem is that even the best computer security can be compromised and has to be updated, frequently. Even encryption can be compromised by someone, who has the time and necessary knowledge to do so.

Many of these services require that their customers provide them with a power of attorney. Couple a person’s complete personal and financial information with a power of attorney – and a lot of subsequent damage can occur.

A lot of people are trying to make money off the current identity theft phenomenon. When choosing any service the term, "caveat emptor," or "buyer beware," certainly applies.

Robert Maynard Jr. is a person making a lot of money from the identity theft phenomenon, but should people trust his service? Before coming up with LifeLock, he was banned from ever working in the credit industry. Here is what the New Phoenix Times article said about this:

His credit-repair company was shut down by authorities in the early 1990s for false advertising and deceptive practices. Forced closure means that a federal court order has banned Maynard from working in the credit-repair industry — forever.

The FTC judgement against Maynard and his business partners can be read, here.

Maynard is fond of telling a story, where he was the victim of identity theft. He claims this experience gave him the inspiration to start LifeLock. BUT the story of how someone else used his identity to take out a $16,000.00 marker at a casino isn’t very credible.

The New Times interviewed Bernie Zadrowski of the Clark County District Attorney’s Office about this story.

Here is what they quoted Mr. Zadrowski as saying, which is a lot different from the story Robert Maynard Jr. uses to sell his identity theft service:

Not once did anybody ever suggest, in this particular case, that this was a case of stolen identity," he says.

Maynard never filed a police report for identity theft, or it would be part of the D.A.'s office file, Zadrowski says.

"The only call we received while he was in jail was from his girlfriend. She wanted to know how to get him out of jail," he says.

Zadrowski pulled the Arizona driver's license submitted to the casino by the person who took out the loan and e-mailed a copy to New Times.

Although the resolution quality is poor, the man in the picture looks like Maynard.

Zadrowski says the man pictured is Maynard.

There is also the matter of an American Express Card, taken out in Robert Maynard’s father’s name (Robert Maynard Sr.), but sent to a previous business address of Robert Jr., himself.

Here is what the New Times article has to say about this matter:

Records show that someone with Maynard Sr.'s personal information ordered the card. But that someone didn't have the bills sent to Maynard Sr.'s home. Instead, the bills went to a company called Netshield, at a Phoenix address used by one of Maynard Jr.'s former firms.

Though Maynard Sr. says he never asked for the card, he settled with the company. Coincidentally, Maynard Jr. has $170,000 in debt to American Express listed on his 2005 bankruptcy paperwork — and his father is named as a co-debtor.

If Maynard Jr. ordered the card using his dad's data, without his dad's knowledge, that would make him — you got it — an identity thief.

Apparently, Maynard has been able to sell his victim story numerous times to the mainstream media and pays bloggers to write about him.

During one attempt by the New Times to interview him, Maynard backed out at the last minute, claiming he had to meet with shock jock Howard Stern to discuss advertising. Maynard does take out advertising on Stern's show, among others, but Ray Stern (New Times) noted that his office appeared to have been vacated minutes earlier.

To date, there have been no complaints of wrongdoing at LifeLock, but if you read the New Times article, it would make someone like me think "long and hard" before handing over my money and information to them.

There are a lot of identity theft services out there. Most of them including LifeLock offer services that most of us could do by ourselves, if we had the knowledge.

Simply stated, the reason identity theft gets worse all the time -- is because of too much information is being bought and sold -- then maintained in too many (some not very secure) different places. The more places your information is stored, the more likely you are to become a victim.

New Times article, here.

B&B Owners on the Offensive Against Advance Fee (419) Artists

The advance fee artists on the Internet are always looking for a way to make a quick buck.

When they targeted B&B owners, they might have bitten off more than they can chew on.

Here is a warning from "Pillows and Pancakes" - a magazine covering the B&B industry:

The end goal is to get the B&B owner to send money to the scammer. Typically, the scammer will make a booking and overpay for it with either a credit card or forged check. The scammer will request the balance sent somewhere, usually by Western Union. Remember, these scammers are creative and there are many variations on the scam.

To read more on the different variations, link here.

They have listed other links to become aware and deal with this activity, also:

View Names/Aliases

Actions you can take

Resources

Forum

Unfortunately, I wasn't listed as a "resource," but here are some posts I've done on this type of Internet scam:

419 Artists Arrested and Tie to Funding Terrorists Suspected

Counterfeit Cashier's Checks Fuel Internet Crime

Counterfeit Postal Money Orders Showing Up in IScams Again

Aids Cure, Another Lure in the Internet Fraud Saga

Don't Trust a Bank to Tell You Whether a Check is Good, or Not

Advance Fee Scams with Katrina

And the most current bogus financial instrument a lot of these scammers are using is:

American Express Gift Cheques Being Circulated in Internet Scams

Please note that not even American Express has published anything on this yet - at least as far as I know?

Of course, the most extensive list of resources I've ever seen about Advance Fee (419) is the 419 Coalition Website.

On a closing note, I would like to welcome the B&B folks to this effort to rid the Internet of these "less than desirable" users!

Counterfeit MoneyGram Money Orders being passed via Internet Scams

Recently, MoneyGram removed the Travelers Express name from their money order product. The new version is branded simply as MoneyGram, printed in Spanish (Espanol) in addition to English.

The old version with the Travelers Express name have been counterfeited and circulated via Internet scams for a couple of years. A lot of them had Walmart's logo printed on them. We've seen similar counterfeit American Express Gift Cheques and Postal Money Orders in recent years, also. Some of these items are still in circulation, including the older Travelers Express version.

The newer version (MoneyGram) printed in both Spanish and English are now being counterfeited and being circulated via Internet scams. The one I saw was accompanied by a letter from Walmart Financial Services.

Like other counterfeit financial instruments, we'll probably see these circulated via romance, auction, job, secret shopper and lottery scams. The common theme is that the scammer will always request that you send a portion of the money back to them (wire transfer is the preferred method).

In the case of auction scams, they may be used to buy expensive merchandise.

Cashing these items will leave you at a minimum, financially liable. I've also been told by readers that people are sometimes getting arrested for passing them!

The new version (recently seen) have receipts attached to them. Money Order companies often attach receipts to their products as a security feature. These receipts are used to obtain refunds, if a money order is lost, or stolen.

The counterfeiters have probably added this feature to instill a false sense of security.

Like their predecessors, these counterfeit Money Orders are (normally) easy identified by calling in and verifying their authenticity.

MoneyGram has an automated system to do this, which can be accessed by calling 1-800-542-3590. Live customer service help is available during normal business hours.

MoneyGram also has a page with a lot of relevant information on how to SAFELY negotiate these items, here.

Since this is something new, if anyone would like to help get the word out, please leave a comment on this post, or drop me a line at EdwardDickson@SBCGlobal.net.

Fraudsters mutate counterfeit MoneyGram money order scam to fool victims/financial institutions

Counterfeit MoneyGram Money Orders seem to be surfacing all over the place, again! Here is what I wrote about them the last time I posted on them:

Recently, MoneyGram removed the Travelers Express name from their money order product. The new version is branded simply as MoneyGram, printed in Spanish (Espanol) in addition to English.

The old version with the Travelers Express name have been counterfeited and circulated via Internet scams for a couple of years. A lot of them had Walmart's logo printed on them. We've seen similar counterfeit American Express Gift Cheques and Postal Money Orders in recent years, also. Some of these items are still in circulation, including the older Travelers Express version.

For a long time, the counterfeiters seemed to prefer using a Walmart logo. Some of them even came with a letter from Walmart Financial Services.

The newer version, I saw on Friday bear a CVS Pharmacy logo and they are being distributed in lower dollar amounts. Presumably, the high dollar amounts $700.00 and over were being looked at too closely by financial institutions.

Not sure, but they could be starting to use a variety of logos to make them look legitimate. If anyone reading this has seen different, please add a comment to let everyone know.

The newer items seem to be in denominations of $500.00 or less.

These items normally are obtained when a person gets involved in a too good to be true financial scheme, or is solicited by a beautiful woman (or man) needing to be rescued from a foreign locale. This normally occurs on the Internet.

Here are some examples of the lures used to pass these items, along with links to old posts:

Some of these lures include, but aren't limited to (new lures surface frequently), secret shopper, romance, lottery, work-at-home and auction scams.

Sadly enough, the lowering of the dollar amount seems to have had limited success because I am getting reports that some of these items have been cashed at financial institutions.

The saddest part of all of this is (from an earlier post):

A common denominator in most of the scams is that there will be a request to send the proceeds, minus your paltry cut (normally via wire transfer) back to the person sending you the instruments. That is (unless) they are buying goods from you. In this case, your property is what they want you to send to them.

In other words, if the item is cashed at a financial instiution, when it comes back as a counterfeit -- they will hold you and YOU ALONE liable.

Even sadder, people are also getting arrested for passing them. When counterfeit instruments started getting passed in Internet scams, the financial institutions were a lot more forgiving. This isn't necessarily the case anymore with the amount of losses being taken out there.

More and more often, criminals pretend to be victims and pass the items. I call these people, "reverse scammers" because they have no intention of wiring any money back to the original scammer.

If you are a true victim, I recommend taking to the good folks at FraudAid, who advocate for the people that are really victims. The key is being able to show all the correspondence, along with proof that money was actually wired. If you kept the money from the transaction, it is going to be hard claiming "victim status."

The best way to avoid getting scammed is to call and verify the item at MoneyGram, itself. This can be done by calling 1-800-542-3590. In almost (although not always in theory) all cases, this call will reveal the item as a counterfeit.

MoneyGram money orders aren't the only instruments being counterfeited. Counterfeit cashier's checks, money orders, gift and travelers cheques are also being counterfeited and used in these types of scams.

If you want to learn more about these scams, I recommend going to fakechecks.org, who has some great videos illustrating the scams used to pass these items.

Tools to verify those too good to be true financial instruments you got in the mail

(Counterfeit check picture courtesy of cknlomein at Flickr)

There are a record amount of counterfeit cashier's checks, official checks, money orders, travelers and gift cheques in circulation. This is an attempt to pass on information that the average person can use to tell IF the item is real or a counterfeit (fake).

As a disclaimer -- this is only a guide and if you deposit or cash items from people you don't know -- you do so at your own risk. The quality of these items is getting better all the time.

I’ve put together a list of the known counterfeit items in circulation, along with the current telephone numbers to verify them. You will probably receive these items after being lured with a (too good to be true) get rich quick scheme that doesn't make very much sense.

The best method to verify an item is to go to the maker, or issuer of the check (cheque). They probably will know if they issued it. The key here is to make sure you are speaking with the real issuer (maker) of the item.

Never trust a number provided on the instrument, fake telephone numbers are sometimes set up that will even verify in 411 (information).

Simply stated, as long as the communication companies think they are being paid, setting up a fake number is no problem. We are seeing fake numbers set up by scammers pretty frequently.

Since these numbers are often set up in 411 (information) rather easily, I recommend using Phonevalidator.com. This site provides a service that shows if a number belongs to a cell, or a land line. It also provides telephone directory and Google results for the number queried.

Quite often, fake numbers set-up to verify checks are cell phones.

The Internet is a good way to find the true issuer (maker) of an item. The key is to make sure you are visiting a legitimate site.

Fake websites (especially those pretending to be financial institutions) are a growing problem, also. An easy way to check if a site is legitimate is by using TrustWatch, which verifies whether a site is known (trusted) or not.

If you are interested in taking a look at some fake sites, claiming to be financial institutions the Artists Against 419 has some great examples of them on their site.

A common denominator in most of the scams is that there will be a request to send the proceeds, minus your paltry cut (normally via wire transfer) back to the person sending you the instruments. That is (unless) they are buying goods from you. In this case, your property is what they want you to send to them.

Some of these lures include, but aren't limited to (new lures surface frequently), secret shopper, romance, lottery, work-at-home and auction scams.

The National Consumers League recently set up a site (fakechecks.org), which is a great reference on Internet scams involving checks (complete with visual presentations), here.

So far as auction scams, eBay will no longer offer any protection for paper financial instruments on their site.

Here are some of the known items being counterfeited in large quantities and literally circulating worldwide:

Visa Travelers Cheques: 1-800-227-6811.

MoneyGram Money Orders (counterfeits may still use the old Travelers Express logo): 1-800-542-3590.

US Postal Money Orders: 1-877-876-2455 (mail fraud) option 4, then go to option 2.

American Express Gift and Travelers Cheques: 1-800-221-7282.

FDIC Alerts on the counterfeit cashier's and official checks in circulation, here. There is a feature that allows you to search them. I would try it by using the name of the institution.

Counterfeit cashier's and official checks change almost daily. The counterfeiters use legitimate account numbers and convincing looking check stock that will verify in most automated telephone verification systems.

It's probably good advice to never trust an automated system. In the case of a counterfeit, real ABA/account numbers are used by the counterfeiters. Because the information is real, they get past an automated verification system fairly easily. If you really want to know and believe an item is a counterfeit, ask to speak to a live person, preferably in the fraud department.

If you are dealing with a suspected counterfeit cashier's, or official check, I highly recommend reading a post I collaborated on with Tom Fragala (CEO of Truston Identity Theft Protection Services):

Counterfeit Cashier's Checks Fuel Internet Crime

Bank employees sometimes verify counterfeit instruments as legitimate. In some instances, especially at a teller window, they have been mistaken. If this occurs, you will be notified days later and the bank will take no responsibility.

Even more alarming, I have talked to and get comments/e-mails from people all the time who are getting arrested after trying to negotiate these items.

Here is what I wrote about this growing phenomenon in a previous post, along with my personal speculation as to why this is happening more frequently:

When the check is discovered to be fraudulent, anywhere from right on the spot to about ten days later the person passing the item is left holding the bag. This can translate into a loss of their freedom (getting arrested), being held financially liable, or a combination of both these consequences.

The real victims can probably blame this new phenomenon on all the criminals, who are pretending to be victims and then cashing the items themselves. Here is how I described this in a recent post, where an International task force discovered millions of dollars (face value) of these items destined to be shipped, worldwide:

A new trend has been noted called reverse-scamming, also. This occurs when scammers have the bogus instruments sent to them, cash them and then never follow the instructions to wire the money.

If confronted, these reverse scammers will normally claim to be victims. A key way to pick out a reverse scammer is that, in most instances they forget to wire the money back to the scammer that sent them the counterfeit instrument.

California Lottery Nails Dishonest Retailers

When you cash in a small lottery prize at a lottery retailer, the amount might not exactly what you were were entitled to receive.

On 7/1/08, the California Lottery announced that they are using undercover agents to sting dishonest retailers, who cheat lottery winners out of their prizes. The press release on this matter pointed to a case in Morgan Hill, California where a dishonest retailer (and another individual) are being charged with grand theft of lottery tickets ranging in value from $500 to $25,000.

I decided to see if I could find any additional information on arrests and discovered another one that was reported by cbs13.com in Lodi, California. CBS 13 in Sacramento, with cameras rolling, approached Baljut Kang (one of the two arrested in Lodi), who refused to talk at first. Eventually, Kang stated to the reporter that the undercover agents found "some ticket in the garbage," which made them think she and her son were committing fraud (?).

According to the article, an undercover agent turned in one ticket worth $990 receiving only $24. Another ticket was presented at the retailer worth $25,000 and the agent was paid $10 for it. The article also states that this was the result of a statewide lottery sting. Other retailers were caught in Southern California.

The official press release indicates that this is the first enforcement effort of this kind anywhere in the country. This made me wonder if other States should run sting operations, also?

While dishonest retailers getting caught cheating customers is something new, lottery scams are big business for criminals. Spam e-mails, unsolicited telephone calls and even snail mails are used to dupe people into thinking they have won the lottery. Frequently, a person is then asked to negotiate a fraudulent instrument to cover tariffs and taxes and wire the money across an International border.

The California lottery has an interesting page, which can be seen on their website warning the public about this type of activity. In February, I did a post on the eve of a $270 Mega Million Lottery prize, about fraudsters attempting to impersonate the California lottery to trick unsuspecting people into cashing worthless checks.

Please note that scams -- where unsuspecting people are duped into cashing worthless checks and wiring the money before the financial institution catches on -- aren't limited to the lottery variety. Other varieties involving bogus financial instruments include work-at-home (job) scams, secret shopper, romance and auction scams. Known bogus items in circulation are Postal Money Orders, Travelers Express (MoneyGram) Money Orders, American Express Gift Cheques and Visa Travelers Cheques. A good site to learn more about scams involving fake checks is FakeChecks.org.

In California when you claim a ticket for a prize under $600, the retailer has to validate it in a machine, which prints a receipt showing exactly how much the prize was for. A good idea is to make sure you take a look at this receipt to ensure you are getting the right amount of money.

If you note suspicious activity, I'm sure that the dedicated law enforcement personnel at the California Lottery would like to hear from you. They can be reached at 1-800-LOTTERY.

Are Internet Check Scam Artists staging a December Surge?

(Picture of counterfeit financial instruments recently intercepted in the mail by an International law enforcement task force)

In the past several days, I've noticed a surge in counterfeit check alerts from the FDIC (Federal Deposit Insurance Corporation). From December 19th to the 21st, the FDIC issued 26 alerts from various financial institutions throughout the United States reporting counterfeit activity using their information.

These checks are used in all the different varieties of overpayment scams. The basic MO (method of operation) in these scams is to trick someone into negotiating a bogus financial instrument and sending the money back to the person behind the scam. The victim is offered a small part of the money for doing this.

Of course, they are held liable for all of it when the item is discovered to be fraudulent.

Some of the known varieties of the overpayment scams are the lottery, auction, secret shopper, romance and work-at-home (job) scam(s). Please note you can search any of these "scam" terms at the top of this page for more information.

Spam e-mail is normally the vehicle in which these scams are presented, however they show up in more traditional print venues (including junk mail) from time to time, also.

One thing to bear in mind is that counterfeit checks (cheques) often appear to be legitimate in verification systems. The reason for this is simple, they use legitimate account numbers.

Victims have even asked employees at their financial institution of choice if the instrument was legitimate. Sadly, the items are often so good that the person is told that they are real. A financial institution employee verifying an item offers you no guarantee that the item is good. The person passing the instrument is the one who is liable for it.

Another tricky thing is that many financial institutions will also give their customers credit for these items in their accounts. This often gives the victim a false sense of security and causes them to send the money back to the scammer before realizing what is going on.

Federal rules dictate that banks can only put holds for a specified period of time depending on what type of check it is. The people behind the scams know about this and take advantage of it.

Although the money can be sent in a lot of different ways, most scammers prefer the use of Western Union, or MoneyGram wire transfer services. The reason for this is once the money is picked up (often within minutes), there is no recourse for the person who sent it.

Besides counterfeit checks, we've seen other instruments counterfeited on an industrial scale and sent to unsuspecting people, also. The known items in circulation are have included Postal Money Orders, Travelers Express (MoneyGram) Money Orders, American Express Gift Cheques and Visa Travelers Cheques.

The end result of these scams is that the person negotiating the item will be held financially liable. People are also getting arrested in certain circumstances for passing these items, also.

The National Consumers League recently set up a site (fakechecks.org), which is a great reference on Internet scams involving checks (complete with visual presentations), here.

Here is a post, I wrote with more information on how to verify one of these items:

Tools to verify those too good to be true financial instruments you got in the mail

Please note that if the deal you are being presented is too good to be true, or you are being asked to wire money it probably isn't worth going to the effort of trying to verify the item.

Also note that these scams have become so sophisticated that there is no guarantee that any amount of verification can guarantee the item is legitimate!

Mega Millions Lottery spoofed in scam

The California Lottery announced that the Mega Millions lottery -- where $270 million was won last night -- is now being being used to trick people into cashing worthless checks.

The intent behind this is to get people to cash a bogus check and send the money back to them before your bank, or financial institution of choice, realizes the item is NO GOOD!

Most of the time they prefer you wire them the money so it has disappeared into thin air when the criminal aspect is discovered. Once the money is picked up -- especially via Western Union or MoneyGram -- the sender has little to no recourse.

The intended victim is lured into cashing the check and (normally) wiring the money with a promise that there is a LOT more MONEY (please) on it's way. Of course, more money never arrives and the person cashing the check ends up being held liable. Please note, there are stories circulating about people getting arrested for cashing countefeit financial instruments, also.

From the press release on the California Lottery site:

While eyes are watching to see if someone is lucky enough to capture the $270 million MEGA Millions jackpot tomorrow, California Lottery officials warn of a scam arriving in some mailboxes.

The letter from LOTTO LINE claims the recipient has won USA MEGA MILLIONS and includes a check to be cashed and used to pay administrative fees. The check may look authentic, California Lottery officials say, but beware that if it looks too good to be true, it probably is.

Apparently, this isn't the first (or probably the last) time the California Lottery has been impersonated. Here are the previous alerts, I found on the site about this:

CA Lottery Africa Scam

Lottery Logo Scam

Good Samaritan Lottery Scam

MEGA Millions Mail Scam Fradulent Check Scam

International Lottery Scheme Email Scam

Lottery scams are not the only scams involving bogus financial instruments. Counterfeit checks and other bogus financial instruments are sent to the "unwary" all the time. Known bogus items in circulation are Postal Money Orders, Travelers Express (MoneyGram) Money Orders, American Express Gift Cheques and Visa Travelers Cheques.

A great place to learn about these scams is FakeChecks.org.

The FraudAid people (Annie and team) have an excellent page on their site about lottery scams, also.

Full alert from the California lottery, here.

Counterfeit Check (Cheque) Scams are all over the Internet

The amount of counterfeit checks (cheques) being circulated via various Internet scams, and even the classifieds (paper media) is on the rise.

A new trend is also being seen, where people are getting these counterfeits items in the mail (unsolicited). Some of us, who watch this closely, suspect they are data mining information off job sites, like Monster.com and Craigs List.

Last April, I did a post about a Better Business Bureau (BBB) employee, who got a lot of negative attention after she accepted a job to cash bogus intruments and send the money overseas.

Common scams in which these checks are sent for someone to cash and wire the money back to fraudsters are the check cashing (job), lottery, auction, secret shopper, romance and Nigerian letter varieties.

According to the National Consumers League, counterfeit checks schemes rank near the top of the scams reported to them by victims.

High quality counterfeit money orders and travelers/gift cheques are making the Internet fraud scene, also. In the recent past, these have included Postal Money Orders, Travelers Express (MoneyGram) Money Orders and most recently, American Express Gift Cheques.

The NCL has an interesting page on their site about the most prevalent scams reported to them in 2007, here.

And don't expect the bank to tell you (whether or not) a check is good. Since they have no liability in the matter, they will often say the item is good, give you provisional (temporary) credit, then take the money away from you when it is determined to be a fraud.

Here is a previous post about how this occurs:

Don't Trust a Bank to Tell You Whether a Check is Good, or Not

Some of these scams direct you to places like Walmart to cash the item, and wire the money back to them, also. I've had readers leave comments and send me e-mails about getting arrested after attempting to pass one of these items at Walmart.

Before we smear Walmart, consider that with the amount of these items in circulation, its getting harder and harder to determine, who is and who is not, really a victim.

Check fraudsters are now posing as victims, and are scamming the scammers by cashing the items. If they are caught, they claim to be innocent victims.

I've personally spoken to a few of these alleged victims, and for some reason; they never seem to have wired (or sent) any of the money back?

Interestingly enough, the scammers love to direct people to Walmart (probably because they cash checks and wire money), but they could care less if you get arrested.

The bottom line is that even if the check is initially considered good, it can easily return, and the person passing it is held responsible.

Deb Radcliff (cybercrime author) did an interesting blog post about how law enforcement, and the companies having their brands used on these checks aren't going after the cuplrits, here.

Unfortunately, they normally don't have much to go on, and the crime is normally initiated from a foreign country.

The sad state of affairs in the information (identity) theft crisis

It shouldn't surprise anyone that data breaches are becoming more prevalent than ever, or that identity theft is up fifty percent since 2003.

Robert L. Scheier (courtesy of InfoWorld) wrote an article about this that is getting a lot of play in the press:

Today's electronic world is a risky place for your personal data -- and it's not getting any safer. More than 158 million data records of U.S. residents have been exposed as a result of security breaches since January 2005, according to The Privacy Rights Clearing House, a nonprofit consumer rights organization.

As fast as banks, merchants and consumers add new layers of security to their storage systems and network, say security analysts, new technologies -- or simply careless users -- create new security holes that aggressive and sophisticated identity thieves eagerly exploit. The result, says Avivah Litan, a vice president and distinguished analyst at Gartner Inc., is that "things will get worse before they get better."

Whether information is being stolen by phishing, pharming, hacking, insider theft, or common dumpster diving - the problem seems to be growing by leaps and bounds.

An interesting aspect, which I've covered in previous posts is that criminals seem to be using technology as a marketing tool - just like their counterparts in more legitimate businesses:

Criminals are also getting smarter. Larry Ponemon, chairman and founder of Ponemon Institute, which conducts research on privacy and security issues, calls it "inverted customer relationship management," in which criminals target the wealthiest individuals for their attacks.

Some are even buying marketing lists to piece together profiles of "who's got the Platinum [American Express card] and who's got the account with Merrill Lynch and who doesn't," says Litan.

I found this particularly interesting because a reasonable person would have to question, who is selling them these lists?

In the most recent high profile data breach to hit the news at Certegy, a dishonest insider sold the information to a broker. Interestingly enough, as far as I know, this information broker has yet to be identified. The next question might be - who did the information broker sell the information to?

Recently, another data broker (InfoUSA) was pegged for selling marketing lists to sweepstakes scammers.

Perhaps PogoWasRight, who states "We have met the enemy and he is us" hits the reason for the problem right on the nose.

A lot of people are making billions, if not trillions of dollars making it easy to use information. So much information has been plastered in so many places, we seem to have lost track of it all.

This gives the criminals behind this phenomenon a lot of places to steal, or even buy everything they need to commit identity theft.

Another sad statistic is that these criminals seem to rarely get caught. Pretty sure the last statistic I saw was less than 1 percent. This makes it a pretty lucrative criminal enterprise to be involved in.

Despite this, we still don't have a law that addresses data breaches?

With the elections coming up, perhaps we should be asking our elected leaders, why this is the case?

The only way to turn this trend around is to make everyone involved in it, more accountable.

Interesting article by Robert L. Scheier, here.

The article mentions statistics gathered by the Privacy Rights Clearinghouse, which I quote frequently. Other places that gather information on this are PogoWasRight and Attrition.org.

And all of them will be the first to tell you - these are only the breaches we know about. The mysterious criminals stealing the information would rather not disclose, who they are stealing IT from. Of course, the people getting the information stolen from them would probably rather not make it public, either.

How does a telemarketer get your unlisted number?

Ever get the idea that the credit bureaus enable a lot of problems, we now face with data-breaches, identity theft and the ever increasing loss of our personal privacy?

One of the main ways they make money is by selling your personal and financial information.

Read a good one on Pogo was Right (WE HAVE MET THE ENEMY AND HE IS US):

Terry Wyatt called his mortgage broker one morning about refinancing - and within hours began getting calls from other brokers and lenders he's never heard of.

... So how did brokers and lenders as far away as New York and Florida know - and know so fast - that Wyatt wants to refinance? Thank the credit bureaus.

When a lender or broker checks someone's credit report, it signals that person is in the market for a mortgage or to refinance. The credit bureaus turn around and sell that contact information to others in the mortgage business looking for leads.

Source - L. A. Times

PogowasRight is a good read for anyone interested in keeping up with privacy issues.

One way to stop the number of times your information is sold is to "opt out."

Information on how to opt out from unsolicited credit offers from places you already do business with, here.

Information on how to opt-out from places you don't do business with, here.

If you do not opt-out with places you already do business with and respond to their privacy notices (interesting way to classify them), they can and will sell your information. Of note, some of these notices are hard to respond to, or even understand what they actually say.

Here is a post, I wrote, which explains this further:

Warning if you don't open (and respond) to snail mail from American Express, they will sell your personal information!

You can opt out from telemarketing calls (one of the end results of your information being sold), here.

Disney learns (the hard way) that insiders can be the biggest threat to information security

In the world of data breaches, nothing is sacred, not even Disney. It has come to light that a subcontractor (Alta Resources, Inc.) had an employee, who sold credit card information to federal agents.

Jaikumar Vijayan, Computerworld reports:

A subcontractor working for a company that processes and fulfills orders for the Disney Movie Club sold credit card numbers and other account information belonging to an unknown number of customers to undercover law enforcement agents.

The May 2007 incident has prompted Disney to send out letters to an unspecified number of customers informing them about the breach.

Jaikumar tried to get Disney to comment, but in standing with data breach protocol, they declined to do so. He was able to get one of the letters sent out to the customers, who were breached.

The letter reassured the "compromised" by stating:

Law enforcement officials have informed us that there is no indication that your information was used to make improper purchases or sold to anyone other than federal law enforcement agents," Flynn said in his letter. "Nevertheless, in an abundance of caution, we have informed representatives of Visa, MasterCard, American Express and Discover of these events."

Given the wholesomeness of Disney, their customers could be considered lucrative targets for identity theft. Most of them probably have good credit.

Either, the person involved was caught right from the beginning, or he isn't talking.

They are also saying that CVV/CVC codes were not compromised. CVV/CVC codes are three-digit codes added to a payment card as an extra layer of security.

I went to the site and didn't see CVV/CVC codes being asked for after pretending to buy some merchandise from them? Granted, I didn't click "buy," which would have sent my credit card information to them, but I completed the rest of the steps.

Not all merchants ask for this code, when someone makes a purchase, or payment over the Internet.

It amazes me how optimistically data breaches are presented.

In an Orlando Sentinel article about the breach, officials at Disney were quick to point out they had been "independently certified by under the Payment Card Industry Data Security Standard."

PCI data security protection standards are being pushed on merchants right now -- but as long as one dishonest person is given access, or is tricked into doing so -- no amount of security is going to protect information.

PCI data security protection standards are a step in the right direction, but need to be combined with other sound practices to protect businesses from being compromised.

PC World article, here.

Update: NetworkWorld's Buzzblog is quoting a Orlando Sentinel story that David Haltinner of Wisconsin has been charged in the case. They also have a link showing a copy of the official letter, here and a letter from a customer, claiming their card, which was on file with Disney had fraudulent purchases ($8,000.00 worth) put on it.

The writer of the letter did try to report this, but was told that it probably didn't tie into this breach. Finding the point of compromise in a credit card fraud case is difficult to say the least. Perhaps, this is why the recent GAO report on data breaches claims very little fraud is being tied into the compromises they studied?

With all the entities being compromised only revealing as little as they have to, there is a lot of plausible deniability.

The Buzzblog got the customer notification letter from someone at Attrition.org, who tracks data breaches on their site, here.

Not answering a Privacy Notice gives the sender permission to sell your personal/financial information

Recently, I did a post on the difficulties a blogger had after receiving a privacy notice from one of his financial institutions (American Express) and trying to "opt-out" (let them know he didn't want his personal and financial information sold).

In reality, most of the privacy notices, we receive are saying "if you don't respond to me, you are giving us permission to sell your personal and financial information."

These privacy notices (hard to distinguish from junk mail) come about from a law passed in 2001 to protect consumers from having their information sold (just about anywhere). This personal information is often put at risk because it wasn't protected, properly.

The Privacy Rights Clearinghouse has a lot of information on this subject and why the version of the law that was passed isn't as consumer friendly as it sounds. Here is what they had to say:

When this law was debated in Congress, consumer advocates argued unsuccessfully for an "opt-in" provision. This stronger standard would have prevented the sharing or sale of your customer data unless you affirmatively consented. Unfortunately, the opt-in standard did not prevail. That is why we emphasize in Fact Sheet 24 that the burden is on you to protect your financial privacy.

They do have an EXTREMELY informative page on the site, which gives a lot of information on the law and how you can protect your information, here.

They also have another page with a lot of information on how to opt-out from having a lot of different companies sell your personal details.

If you are like me and have a "time challenged" life style, there is one place everyone should opt-out from having their information sold, or the credit bureaus. Credit bureaus, collect and gather all our personal and financial information, and make a LOT of money, selling it.

In a lot of instances, they were the ones, who sold it in the first place.

You can do this, by going, here.

The Federal Trade Commission also offers information to consumers on this subject.

Since most of these laws were passed by Congress prior to data breaches being tracked, perhaps the time is right to make a few changes to the law.

In case any of them are interested, the Privacy Rights Clearinghouse, has also been maintaining a very telling chronology of why something should be done, here.

As of this post, 153,558,451 voters and potential voters have been compromised, according to the chronology (which freely admits it isn't 100 percent accurate). The stated reason that it is impossible to be accurate is because in many instances, the total number of people compromised couldn't be determined.

It's normally pretty hard to get the data thieves to comment on how much information they got in any particular breach!